Thanks for your feedback. I have the same problem, its a bandwith issue and unfortunately their isn't much you can do about. Hey Drums Mcaw! If you're having an issue with your console freezing we'd be happy to help out where we can! Have you tried a wired connection? Or checked out our guide on " Issues with Connection Speed or Disconnects "? Let us know. I get the same problem with a wired connection and virgin also sent an engineer out to sort this and it still freezes.
Hey there Sack! Was the guide above any help? If you don't mind making a fresh thread, we'll be happy to look into this for you. A few questions that can help us narrow what's up will be: What model console do you have? What are you doing when it freezes? How long does the freeze last? This happens at any time when I'm playing a game online and the screen is a solid freeze and I can't turn the console off with the control pad I have to turn it off by the main button on the console, I get not lights and no warning of this.
I'm having problems aswell with the slim. I've tried every possible method of sorting it; clearing cache, moving data to a new hard drive, giving it and the PSU more ventilation ect.
I have 2 xbox slims in the household, mine and my brothers It never freezes on the dashboard, but when playing games on either disc or hard drive, it'll freeze regardless! Mine started doing the same thing 3 days ago. If your xbox starts responding order a replacement xbox hard drive from device services. Eject it and check it. The title update may be corrupted. When your console cannot read and access the required data from it it cannot proceed with the game and freezes up because of the bad disc error.
We use cookies to give you the best possible experience on our website. Try to recreate the problem. The choice is yours but the best way to fix game freezing issue on xbox is to clear your internal hard drive.
Clear the system cache of your xbox If the issue is resolved the previous location likely did not provide sufficient ventilation for the xbox console to correctly function. If this is the case the next time the game freezes up hitting the big button on the controller should still bring up the dashboard. Go to the website and have it fixed by following the steps. Use the points below to check if it is a hard drive or console problem. If it does freeze your Xbox needs to be sent in to be fixed.
Restart the Xbox system, completely shutting it down, then loading it back up. If the problem happens frequently, try opening it up and cleaning all the dirt or dust that might be inside. Yes No.
Not Helpful 4 Helpful Just check if it's plugged in properly. And if it's not, then plug it in properly. Not Helpful 5 Helpful 1. Koby Johnson. Take the hard drive out, then reset the Xbox. If that does not work, then reset the hard drive. Not Helpful 0 Helpful 0.
If you're playing an installed Xbox game, there may be an issue with the game itself. Load a different game and play it as you normally would. If it doesn't freeze, the game is the issue. Check your Internet connection. Check the Ethernet cable or wireless connection to make sure it is still connected. If necessary, contact your Internet service provider to make sure there aren't any outages in your area.
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